I had trouble reaching the other end of ... / 2009-03-28

I had trouble reaching the other end of my Hurricane Electric IPv6 tunnel so I mailed the support address telling them about the issue I saw in routing. Within minutes I had a reply that an engineer was looking into the matter and that it would be up and running again within an hour.

Lots of paid Internet services will take longer to acknowledge and fix a problem. Kudos to Hurricane Electric for offering IPv6 connectivity for free with such a high level of support.